Last updated: November 4, 2025
Welcome to Pax River Medical (“we”, “our”, “us”). This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you visit or use our website (PaxRiverMed.com) (the “Site”), and your rights in relation to that data. By using the Site, you agree to the terms of this policy.
1. Definitions / Scope
- “Personal Data” (or “personal information”) means any information relating to an identified or identifiable natural person.
- “You” means a user, visitor, or customer of our Site.
- This policy covers data collected via the Site (and any related services, features, or tools) — unless otherwise stated, it does not govern data collected offline or through third-party platforms (unless linked here).
2. What Data We Collect
We may collect the following categories of personal data:
a) Data you provide voluntarily
- Name, email address, mailing address, phone number
- Any information you supply in forms (e.g. contact / inquiry forms, newsletter sign-ups)
- User account credentials (if applicable)
- Payment information (e.g. billing data) — if you make purchases
- Other information you choose to submit (e.g. messages, feedback, survey responses)
b) Automatically collected / technical data
- IP address
- Browser type, version, operating system
- Device identifiers
- Usage data (pages visited, time on page, referring page, click paths)
- Cookies, web beacons, tracking pixels, and similar technologies (see “Cookies & Tracking” below)
c) From third parties
- Where permitted, we may receive data from third-party services (e.g. analytics providers, advertising networks, payment gateways)
- Publicly available or aggregated data
3. Purpose & Legal Basis for Processing
We use your Personal Data for the following purposes:
| Purpose | Examples / Details | Legal Basis* |
| To provide and maintain our Site | To operate the Site, deliver content, manage accounts | Contractual necessity / performance of services |
| To respond to inquiries, provide support | Handling contact form submissions, responding to emails | Legitimate interest / contract |
| To process payments | Billing, refunds | Contract |
| To send promotional / marketing communications | Newsletters, offers (only if you opt in) | Consent / legitimate interest (if allowed) |
| To analyze usage & improve the Site | Analytics, A/B testing, usage patterns | Legitimate interest |
| To comply with legal obligations & enforce rights | Taxes, audits, disputes, legal claims | Legal obligation / legitimate interest |
* The legal bases are illustrative; actual basis depends on your jurisdiction.
If we ask for consent (e.g. for marketing emails or non-essential cookies), you may withdraw the consent at any time (see “Your Rights” below). Withdrawing consent does not affect processing done prior to withdrawal.
4. Cookies & Tracking Technologies
We (and third parties) use cookies and similar tracking technologies to collect and use certain technical data. This includes:
- Essential / functional cookies (required for Site functionality)
- Performance & analytics cookies (help us understand site usage)
- Advertising / targeting cookies (for marketing and ad personalization)
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
We may also use third-party analytics (e.g. Google Analytics) or advertising networks that place cookies or tracking codes. Their use is subject to their privacy policies.
5. Disclosure & Sharing of Data
We may share your Personal Data in these circumstances:
- With service providers, contractors, and third-party vendors who help us operate the Site (e.g. hosting, payment processing, analytics)
- With affiliates or business partners (if relevant)
- In connection with a merger, acquisition, or sale of all or part of our business
- To comply with legal obligations (e.g. law enforcement, courts, regulators)
- To protect rights, safety, property, or enforce our Terms and Policies
- With your consent (or at your direction)
We require that third parties with whom we share your data treat it appropriately and in accordance with this policy (or stricter).
6. International / Cross-Border Transfers
If you are located outside the country where we host data, your data may be transferred to, processed in, and stored in other jurisdictions. We will take appropriate safeguards (e.g. standard contractual clauses, encryption) to protect your data in accordance with applicable laws.
7. Data Security & Retention
We take reasonable technical, administrative, and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction.
We retain Personal Data only as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law (e.g. accounting, tax, regulatory requirements). Once data is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy
We do not knowingly collect Personal Data from children under the age of 16 (or applicable age in your jurisdiction). If we learn that such data has been collected, we will take steps to delete it as soon as possible. If you believe a child has provided us with data, please contact us.
9. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Right to access your Personal Data
- Right to correct or update your data
- Right to erase or delete your data
- Right to object to or restrict processing
- Right to data portability
- Right to withdraw consent (where processing is based on consent)
- Right to lodge a complaint with a data protection authority
To exercise these rights, or inquire about your data, please contact us using the contact information below. We may need to verify your identity before responding.
10. Opt-Out / Marketing Preferences
If you have opted in to receive marketing emails or communications, you may opt out at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Updating your preferences in your account settings (if applicable)
- Contacting us directly via email (see below)
Even if you opt out, we may still send you non-commercial messages (e.g. transactional, administrative, or service-related emails).
11. Changes to This Policy
We may update or revise this Privacy Policy from time to time (e.g. when our Site changes or laws are updated). We will post the revised version on this page and indicate the “Last updated” date. Your continued use of the Site after such changes means you accept the revised policy. If a change is material, we may provide additional notice (e.g. email).
12. Contact Information
If you have questions, requests, or concerns regarding this policy or your Personal Data, please contact us:
Client Name Here
Email: info@paxrivermed.com
Address: 23127 Three Notch Road Suite 104 California, MD 20619
Phone: (301) 863-8101